Returns & Exchanges
SAKSBY WHOLESALE is committed to providing high-quality home goods, and we offer a streamlined return process for items that do not meet your professional standards. Please ensure all return requests are initiated within 14 days of delivery to qualify for a credit or exchange.
Return Process
- 1.Submit a Request
Log into your wholesale account and complete the online Return Merchandise Authorization (RMA) form, specifying the order number and reason for return.
- 2.Receive Approval
Our quality assurance team will review your request within 48 business hours and provide a prepaid shipping label if the item is damaged or incorrect.
- 3.Pack and Ship
Securely pack the items in their original manufacturer packaging to prevent damage during transit and attach the provided shipping label.
- 4.Process Refund
Once our warehouse inspects the returned home goods, we will issue a credit to your account or process a refund to your original payment method within 7-10 business days.